Visual communication and art

Design project: Kalliomäki

A service design package to support project planning
  • Gallery image 1

Comprehensive user-centric data collected early engages stakeholders in new ways

We designed and implemented a comprehensive service design package to support the project planning for the Kalliomäki development in Pirkkala. The primary goal was to gather and analyze input from the future users of the planned learning environment. Based on this data, we created a spatial connection diagram, space program, and space requirements list, all of which were integrated into the project plan.

The design project was carried out in close collaboration with the project planning group, which included municipal decision-makers, construction consultants, representatives from the architecture firm, and Kakadu’s service designers. This collaboration allowed us to leverage diverse perspectives and expertise at different stages of the project.

Our work in this project:

  • Service design
  • Inclusive and interactive co-development
  • Workshop facilitation
  • Visual materials
  • Gallery image 1
  • Gallery image 2

Adapted
diamond model

The core objective was to produce user-centered data for the competitive bidding process of the design-build contract and for subsequent architectural design. The foundational data was gathered through an iterative service design process, which included user engagement, continuous data validation, and feedback surveys. Data collection was divided into four stages: Mapping and Description, Study and Synthesis, Ideate and Imagine, and Summary.
  • Gallery image 1
  • Gallery image 2

Comprehensive
co-creation to achieve objectives

The user groups consisted of units from Kalliomäki’s future learning and service environment, including teaching staff, early childhood education, library and youth services, food and cleaning services, arts and culture services, and student welfare. Participants actively contributed the needs and wishes of their respective units for the future learning environment. The collected data was analyzed and compiled into a spatial connection diagram in collaboration with the architectural design team. The iterative nature of the service design process, along with continuous data validation, ensured that the project proceeded in the right direction and user-friendly solutions were developed.
A feedback survey was used as a measure of project success, allowing us to fine-tune the process and enhance participants’ experience. The service design package for the Kalliomäki learning environment proved to be successful, providing valuable user-centered data to support the project plan.
  • Gallery image 1
  • Gallery image 2

Also check out these